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Scope of operations

Passengers and flight movements

Two factors have the greatest impact on the scope of Isavia’s operations: the number of flight movements and the number of passengers. Isavia’s income from Keflavík Airport can be attributed first and foremost to the airlines that land at the airport, concession revenues from food and beverage and retail outlets as well as other income from renting facilities.

As a whole, the company’s operations have lessened in scope as compared to last year. Domestic flight passenger throughput decreased by around 11.4%, while the number of international passengers travelling through domestic airports decreased by 18.9%. At Keflavík Airport, the number of passengers decreased by 26%, and traffic in Icelandic airspace increased by 7.5% in 2019.

Three aircraft operators ran scheduled flights within Iceland, i.e. Air Iceland Connect, Flugfélagið Ernir and Norlandair. Other aircraft operators who regularly used Isavia services were Mýflug, Circle Air, Atlantsflug and Norðurflug. Vesturflug / Blue West and Helo operate a helicopter service at the company’s airports.

Air Iceland Connect flies from Reykjavík to several locations in Greenland. In addition, the Icelandic Flight Academy (Flugskóli Íslands) and Flugfélagið Geirfugl have facilities at Reykjavík Airport. BIRK Flight Services, Reykjavík FBO and Air Iceland Connect are responsible for ground handling services at airports.

At Akureyri Airport, Norlandair has regular scheduled flights within Iceland and scheduled and chartered flights to Greenland. In addition, travel agencies in the area offer direct flights from Akureyri to a few destinations overseas. Circle Air offers chartered and sight-seeing flights from Akureyri. In addition, the Akureyri Aviation Academy (Flugskóli Akureyrar) is based at the airport. Air Iceland Connect and South Air are responsible for ground handling services at Akureyri Airport.

Akureyri Airport is the centre for Iceland’s ambulance flights, as the Mýflug airline has an agreement thereto with the Ministry of Health. The travel agent Voigt Travel, in co-operation with the airline Transavia, offers charter flights from the Netherlands. In addition, Icelandic travel agencies have offered direct flights from Akureyri to several overseas destinations.

At Egilsstaðir Airport, Air Iceland Connect deals with ground handling services for private and leased aircraft. Travel agencies have offered direct charter flights from Egilsstaðir to several overseas destinations.

Reykjavík Airport has two runways (1,567 and 1,230 m long), Akureyri Airport has one (2,400 m) and Egilsstaðir Airport has one (2,000 m). Other airports and landing sites have runways ranging from 634 m to 1,887 m in length.


Number of international airports in Iceland
Number of domestic airports in Iceland
Number of landing strips in Iceland
 Icelandair
Icelandair
Air Iceland Connect
Air Iceland Connect
Ernir
Ernir
Norlandair
Norlandair
Norðurflug
Norðurflug
Private jets
Private jets


The largest customers of Isavia’s flight navigation services are Icelandair, United Airlines, Lufthansa, SAS, Delta Air Lines, British Airways, Air Canada, Emirates, Air Greenland, US Privat, Qatar, Norwegian and KLM. These airlines fly the greatest number of kilometres within the Icelandic flight traffic control area. Icelandair is the largest user of the flight navigation services at Keflavík Airport.

During the summer of 2019, 25 airlines flew from Keflavík Airport to more than 70 destinations. Fourteen airlines flew to and from Iceland all year round: Icelandair, easyJet, Wizz Air, SAS, Lufthansa, Norwegian, Finnair, British Airways, Czech Airlines, Atlantic Airways, Transavia, Air Baltic, Air Greenland and Neos. Three airfreight airlines – Icelandair Cargo, Bluebird and DHL – fly from Keflavík Airport throughout the year.

Four handling agents operate at Keflavík Airport: Icelandair, Airport Associates, ACE FBO and South Air.

Numerous passengers take advantage of Keflavík Airport as a transit airport, and Icelandair uses the airport for such purpose on routes between Europe and North America. The minimum flight connection time for passengers at Keflavík Airport is 25 minutes.

Isavia has, with the assistance of an incentives system, been quite successful in getting airlines to fly to Iceland over the winter months. In addition, Isavia has marketed time slots outside peak hours each day, with the aim of making better use of the airport’s facilities.

Keflavík Airport has two runways, which are 3,054 and 3,065 m long.



KEFLAVIK AIRPORT LONGEST RUNWAY
m m
REYKJAVÍK AIRPORT LONGEST RUNWAY
m m
AKUREYRI AIRPORT LONGEST RUNWAY
m m
EGILSSTAÐIR AIRPORT LONGEST RUNWAY
m m

International flights at regional airports

In 2010, Isavia began work on raising awareness of the marketing activities of international airports other than Keflavík Airport. Previously, individual charter airlines had flown to international airports other than Keflavík Airport, but these had not been regular services. The aim of the project was to establish regular charter and scheduled flights at such airports as Akureyri Airport and Egilsstaðir Airport. We systematically attended travel trade fairs around the work to raise awareness of Iceland’s other international airports.

Isavia and Akureyri Airport have worked together with the North Iceland Regional Marketing Office to promote North Iceland as a tourist destination since 2014. The Air 66N aviation cluster was set up in 2010 and is backed by the North Iceland Regional Marketing Office, municipalities and Isavia. It was decided in 2016 to present Akureyri Airport and Egilsstaðir jointly at the Routes Europe travel conference as ‘Isavia Regional Airports’. In recent years, there has been growing interest in the regions and airlines have been increasingly turning their attention to North Iceland and East Iceland.

An important step was taken in 2018 when the British travel agency Super Break launched flights to Akureyri with groups of tourists from the UK. Flights were operated for three months in early 2018 and then from New Year 2018/19 through to March 2019. The flights were popular, but unfortunately the company suffered a stoppage of operations in August 2019 and their planned schedule for winter 2019/2020 did not, therefore, materialise. The travel agency Voigt Travel was responsible for 16 flights between Akureyri and Rotterdam during the 2019 summer season. These flights have been considerably well received. In February 2020, the company again began selling flights between Akureyri and Rotterdam, which lasted to 9 March. The company intends to offer these flights again as of 1 June and fly once a week to August 2020.


Passenger and traffic forecasts

Isavia compiles a traffic forecast at least once a year for the company’s core operations – one for passenger numbers at regional airports and Keflavík Airport and one for traffic in Icelandic airspace.

Traffic in the Icelandic air traffic control area is assessed in accordance with information from a working group entitled the Economic Financial Forecasting Group (EFFG). The working group, which prepares a forecast for air traffic over the North Atlantic, is made up of all service providers and representatives of associations using the service in the North Atlantic.


A passenger forecast for Keflavík Airport is compiled at the end of each year for the coming year and is published in November or December. When creating passenger forecasts for Keflavík Airport, the following methodology is used:

  • Co-operation – All airlines using Keflavík Airport are contacted for information on their expected seating availability or expected number of passengers.
  • Information gathering – Isavia’s experience and knowledge is used to improve the first drafts.
  • Facts – Booking data and information from Keflavík International Airport’s booking system is used to refine the forecast.

The forecast is based on information about time slots that airlines have reserved for the upcoming summer and the winter schedule that they have prepared. Major airlines have been very co-operative in providing information about seat availability. Isavia focuses on sharing information that the company collects with tourist services entities, analysts and the public and usually holds open meetings for such purposes.

Airports are important business centres and directly and indirectly strengthen the creation of economic and social value for the communities that their operations touch.

 

Value creation

Isavia is a company that plays an important role both community-wise and in an economic sense. Isavia’s airports, especially Keflavík International Airport, create value for the community and the economy, both in Iceland and elsewhere in the world. Direct flight connections are extremely important. The more direct connections by flight from Iceland to the main cities of the world, the easier it is for Icelandic companies and private persons to engage in business overseas and export goods and seek international experience. In addition, they increase the interest of overseas companies to begin operations in Iceland. An analysis has been carried out in Europe which indicates that an increase in flight connections of 10% produces 0.5% economic growth.

Airports are important business centres and directly and indirectly strengthen the creation of economic and social value for the communities that their operations touch. Being located close by an airport allows companies and their value chains to enjoy the benefits of their close proximity and directly and indirectly support positive economic developments for such areas.


Isavia has, through e.g. the preparation of its Masterplan to 2040, examined the possibility of constructing, in the operating area of the airport, an Airport City. There are numerous opportunities that arise from creating an Airport City. This consists of the area that covers the airport, the terminal, cargo areas, office buildings, shops and services as well as hotels. The area could support the development of operations, both flight-related and non-flight-related, and enjoy the benefits of being located near an international airport with strong flight connections to gain a competitive edge. Clear policies towards such goals can result in an increase in goods and services transactions, attract increased foreign investment in Iceland, increase the number of valuable jobs and increase the prosperity of all Icelanders.

A total of 697 employees work in the largest operation unit of Isavia at Keflavík Airport. In addition, hundreds of employees work in other companies that have operations in direct connection with the airport. Approximately 220 companies have long-term access authorisations to Keflavík Airport. These are companies or public bodies with facilities within the airport and the companies that provide them with services.

Isavia’s contribution to the community consists of a range of different elements. Some of Isavia’s contributions are in the form of taxes and public levies that the Group pays or collects, together with matching contributions to employee pension funds.


Isavia´s tax footprint 2019 - 9.021 m.kr.

Isavia´s Tax Footprint
Employment taxes 3704
Corporate income taxes 951
Alcohol and tobacco taxes 674
Property taxes 481
Other taxes 373
Employer pension fund 1806
Social security contribution 1032

Direct economic value generated and distributed GRI 201-1


2019
Direct economic value generated
Revenues37.728 m.kr.
Economic value distributed
Operating costs10.832 m.kr
Employee wages and benefits16.721 m.kr.
Payments to providers of capital1.125 m.kr.
Payments to government3.510 m.kr.
Investments3.851 m.kr.
Community investments58 m.kr.
Economic value retained2.690 m.kr.
Avarage number of positions1357