Operation

Isavia Regional airports

Isavia Regional Airports deals with the operations of Iceland’s scheduled airports other than Keflavík International Airport, as well as smaller airports and landing sites. Operation of these airports is based on a service agreement between the company and the Ministry of Transport and Local Government, which determines the level of service for each airport and how they are operated and maintained. This is due to the fact that the airports in question are part of the public transport system owned by the state.

The company operates the international airports in Reykjavík, Akureyri and Egilsstaðir. In addition, there are nine landing sites for regular scheduled flights in Iceland. The company is also responsible for 30 other landing sites throughout Iceland. The company handles various tasks, such as general airport services, air traffic services, aviation security, supervision of construction projects and safety and quality issues. Isavia is a cohesive group which aims to promote Iceland and be part of a good customer journey.

Managing director isavia regional airports

Sigrún Björk Jakobsdóttir, born 1966, Diploma in Hotel and Tourism Managment. Managing director from 2018.

isavia ans

Isavia ANS provides air navigation services for domestic and international flights in the upper airspace over the North Atlantic. Operations are based on international agreements with 24 countries for services and financing, based on a cost recovery system. Isavia ANS is licensed to handle air navigation and air traffic services in the North Atlantic on behalf of Iceland and over the Icelandic air traffic control area. The International Civil Aviation Organisation (ICAO) has granted seven countries the task of handling air traffic services over this area: in addition to Iceland, these include the United Kingdom, Canada, Norway, the United States, Denmark and Portugal. Just over a quarter of all air traffic over the North Atlantic crosses the Icelandic air traffic control area. The area is quite unique among oceanic areas, thanks to its flexibility as regards flight routes and altitudes. 

Tern Systems, which develops software for air navigation services, and Suluk, which manages the operation of air navigation services in Greenland, are both subsidiaries of Isavia ANS. 

Duty Free store

The Duty Free Store operates shops selling duty-free goods in the Leifur Eiríksson Air Terminal under an operating licence from its parent company, Isavia. These shops stock a diverse range of high-quality Icelandic and foreign goods, focusing on traditional duty-free goods, alcohol, tobacco, sweets and cosmetics. The Duty Free Store operates four outlets in the Leifur Eiríksson Air Terminal – two for departing passengers, one for passengers travelling to non-Schengen countries and one for arriving passengers.

The Duty Free Store’s policy is to offer a selection of goods and services in line with the needs of its various passenger groups, while creating a desirable workplace that returns profitable operations to the owners. The Duty Free Store has been on Creditinfo’s list of outstanding companies list 2010–20 and has received equal pay certification from BSI since 2019.