Increased services for passengers with hidden disabilities
Passengers with hidden disabilities have the option of wearing a sunflower lanyard while at the airport.
Our staff is informed that passengers wearing the lanyard might need more time, patience and understanding during their time at the airport.
The lanyards are available at the check in desks in the departure hall and at the information desk in the arrival hall. It's not possible or necessary to order the lanyards before arriving at the airport.
Frequently asked questions
The purpose is to help passengers with invisible disabilities such as e.g. dementia, autism or dyslexia to go through the airport in the most comfortable way possible.
The lanyards are available at the check-in desks in the departure hall and at the information desk in the arrival hall.
The airport staff is informed that passengers wearing the lanyard might need more time, patience, understanding and consideration during your time at the airport.
No, we won't ask you about that, but rather how we can best assist you during your stay at the airport.
The sunflower laynard is not intended to give priority, but the possibility of improved well-being during your stay at the airport.